Table 4

Clinical key performance indicators (KPIs) relevant to individual practitioners and services, adapted Wilkinson et al 2

Input (objective)Output (minimum)Output (achievable)Evidence
Able to undertake common procedures to high standardCompetence in level 1 and 2 procedures plus extraction of stones >10 mm in diameterEndoscopists who deliver regional services also competent in levels 3 and 4 procedures.Audit/rate card
Able to achieve success rates that meet ‘family and friends test’Successful cannulation (of clinically relevant duct) in 85% of 1st ever ERCPs* CBD Stone clearance at 1st ERCP in ≥75%* 80% patients with extrahepatic stricture have stent sited and cytology or histology taken at 1st ERCP where appropriate*Successful cannulation in ≥90% of 1st ever ERCPs CBD Stone clearance at 1st ERCP in ≥80% >85% patients with extrahepatic stricture have stent sited histopathology/cytopathology taken at first ERCP
Able to perform procedure with acceptable level of risk to patientComplication rate for level 1 and 2 procedures <6%*
Delivers ERCP as part of individualised package of care that draws on MDTFull participation in core clinical services, including regular MDT meetingShares data and service developments across regional networkMDT meeting register, appraisal, network meetings
Has lead in educating others on role of ERCPTrains year 1–3 trainees in indications, consent process and identification of complicationsAble to deliver safe and effective hands on tuition
Can undertake formative and summative assessments of ERCP trainees
Able to mentor newly appointed consultants
Appraisal. Trainee feedback Evidence of participation in postgraduate and/or basic skills courses (including ‘train the trainer course’)
  • *On completion of mentorship (see training). Figures based on intention to treat, after exclusion of patients with Billroth II/Roux-en-Y anatomy. For patients with suspected CBD stone successful clearance defined as empty CBD with no stent in situ at end of procedure. Siting of stent requires proximal end of prosthesis to traverse stricture and (for plastic stents) distal end to traverse papilla.

  • CBD, common bile duct; ERCP, Endoscopic Retrograde Cholangiopancreatography; MDT, multidisciplinary team.